Overview
We’re looking for a tier two, integration onboarding specialist. They’ll be charged with assisting client integration onboarding mediation between tier one customer support and engineering.
Roles & Responsibilities
- Provides technical support for merchant integration.
- Analyze merchant integration requirement.
- Provides tier-two, low-level support for escalated issues originating from the merchant.
- Log defects and track defect status – working closely with developers to reproduce and resolve defects and execute re-tests and regression testing.
- Collaborate with external stakeholders to ensure the correctness of the PSP Integrations.
Required Qualifications
- Five years hand on experience as a PHP developer and knowledge in node and react is a big plus.
- Established experience with merchant PSP integration and onboarding.
- Close familiarity with CRM and payment accounting platforms.
- Good understanding of payment processing (Merchant, PSP, Acquiring).
- Hands-on skills in debugging and troubleshooting.
What we might consider an advantage
- Experience coding and scripting in python/BASH.
- Experience with continuous integration tools.
- Experience with AWS and other major cloud computing environments.
- Experience with Payment Gateway technology.
- Experience with Payment Service Provider integrations.
Click here to apply!
